Have you recently received your annual desluging notice only to discover that your septic tank has been reported as “damaged” or flagged for a “collapsed baffle”? If so, you’re not alone—and the good news is that you may be entitled to a full repair or replacement through your household buildings insurance.

Understanding the Issue

It’s quite common for issues to be spotted during routine desludging. Often, tanker drivers will notice signs of structural damage or a collapsed baffle—both of which can compromise your septic system’s functionality. These issues not only affect performance but can also lead to environmental concerns if left unresolved.

Are You Covered by Insurance?

Many homeowners are unaware that damage to underground services, like septic tanks, may be covered under their buildings insurance policy. This could entitle you to a full repair or even a replacement system, saving you significant out-of-pocket costs.

How Depawater Ltd Can Help

At Depawater Ltd, we specialise in managing insurance-backed septic tank repairs and replacements across Northern Ireland. Here’s how we support you:

• Full Claim Management: We handle your claim from start to finish, including the initial site investigation, liaising with your insurance company, and submitting all required documentation.
• Regulatory Compliance: We manage applications to the NIEA for Consent to Discharge and ensure all installations meet the highest regulatory standards.
• Expert Installation: Our experienced team takes care of everything from excavation to final commissioning, providing warranties on all newly installed systems.
• Negotiating on Your Behalf: We work hard to ensure you get a fair settlement, using the best methods and solutions tailored to your specific property and policy requirements.

Ensuring the Right Fit

We don’t just replace your system—we make sure it’s the right size and specification for your needs. With years of experience and extensive product knowledge, we help you select a septic tank or sewage treatment plant that is fully compliant with NIEA regulations and perfectly suited to your household’s usage.

We supply Tricel tanks ranging from 6 to 50 population equivalents (PE), with treatment standards from 95% and upwards. When you choose Depawater Ltd, you can be confident that your new system will be robust, reliable, and fully supported.

Get in Touch

If you’ve been told your septic tank is damaged or have received a desludging notice mentioning a collapsed baffle, don’t wait for the problem to worsen. Contact Depawater Ltd today for expert advice and a no-obligation consultation.